and Canada) or in Mexico call 01-80, Monday through Friday during normal business hours. The return authorization form you receive will list the return procedures, applicable charges, if any, and the correct shipping address for the returned product.įor questions on the use of this product or this warranty call 1-80 (in the U.S. You will receive a return authorization number via U.S Mail within 7-12 business days from the date your return request is received if it is determined that there is a basis for a replacement product.Royal Consumer Information Products, Inc.ĭo Not Return the Product to This Address! Send a copy of your original sales receipt showing the original purchase date, along with your mailing and shipping addresses, the model name of the product and a note describing the nature of the problem, and a note describing the nature of the problem to:.TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY: Please do the following: Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. Royal shall NOT be held liable for CONSEQUENTIAL DAMAGES resulting from any failure, defect or malfunction of this product.
AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN. abuse, misuse, abnormal use or battery leakage damages. including but not limited to fire or another casualty. This warranty does not include adjustments, parts, and/or repairs required by circumstances beyond the control of Royal. This warranty does not apply to persons who purchased this product secondhand or used it. At the completion of the repair, the consumer will be responsible for the cost for any parts or services no longer covered under the warranty.
The product must be sent postage prepaid and insured to Royal in accordance with the warranty procedures outlined below.
LABOR: Royal provides labor warranty for ONE (1) YEAR from date of end-user purchase.
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